Leading with Clarity and Compassion

Great leadership isn't just about the end game; it's about the relationships you create within your team. When we truly connect with our team, trust builds, collaboration thrives, and the workplace becomes a hub of happy, productive people.

Clarity in Communication

Have you ever tried to put together a puzzle with missing pieces? That's what unclear communication is like in leadership. We need to ensure that everyone is well-informed and aligned with our goals and objectives. It's all about laying out what you expect and where we're heading, but in a way that's kind and thoughtful.

Leading with Warmth and Honesty

Leadership with an element of warmth is like a warm bonfire. It draws people in, creating a sense of belonging and significance. When you genuinely demonstrate care and openness towards your team, it has a transformative impact. They feel included, knowing that their ideas hold value. When you consistently communicate with transparency, your team will go to great lengths to achieve shared goals.

Cultivating Friendship and Team Spirit

It's all about making your team feel like a group of friends. This isn't about forced fun; it's about creating a vibe where everyone's comfortable, where they've got each other's backs. It's about turning the office into a place where everyone feels they're part of something important.

Empowering and Promoting Others

Leadership isn’t a solo endeavor. It's about spotting what's awesome in each person in your team and giving them a chance in the spotlight. It's like being a talent scout and a cheerleader rolled into one. When people feel seen and appreciated, they'll excel – and that's a win for everyone.

Selflessness in Leadership

True leadership is about setting your ego aside and putting your team first. It's like being the captain of a ship, making sure everyone's safe, happy, and heading in the right direction. It's about sharing the success, being there in the tough times, and always thinking about what's best for the everyone.

Combining Drive with a People-First Approach

Being a leader means holding a tension between your ambition and your team's well-being. It's like being a coach – you're rooting for the win, but you're also making sure every player is in top form, both on and off the field. It's about striking that perfect balance between pushing for success and making sure everyone's enjoying the ride.


Leadership isn't a set-and-forget deal; it's a journey. It's about taking a step back now and then, and thinking about how your words and actions ripple through your team. When you lead with a mix of clarity, kindness, and genuine care, you're not just heading a team; you're building a community. And in that community, every voice counts, every person matters. It's about creating a place where everyone's buzzing to be part of the story, and together, you're making magic happen.


Originally posted on JacinthaPayne.com

Life is a Constant Pivot: How to Reflect, Reassess, and Reroute

Life is a constant pivot. The truth is, the future is always unpredictable. We can't hang all our hope on how we intend to shape our future. But we also shouldn't stop trying to move forward and work hard towards our goals. We have to plan and be proactive stewards of our resources and time.

I desire to hold the tension of mapping a specific route to reach the desired destination while also being open to detours, reroutes, or the need to adjust plans completely. Because the most important thing at any given moment isn't about what goals we're pursuing, but how we're reacting and responding in the moment. It's how we're learning, growing, and being shaped along the way.

An example of this showing up in my own life are the days when my husband and I have a TouchDown scheduled. What’s a TouchDown? A TouchDown is a term we use for the days we set aside to talk about our goals, adjust the budget, or simply gauge how we’re doing. These days are almost always met with some range of a small hiccup to a complete catastrophe. A few examples of the hiccups and catastrophes included:

After all these attempts and failures, we finally had another chance for The Best TouchDown Ever. My husband and I had been planning to meet for months. We wanted to get on the same page with our budget and talk about our goals for the next year. We were so excited about the prospect of many upcoming projects, but we needed to meet to strategize and get on the same page. We arranged for childcare, we found a coffee shop, and did everything we could to make it fun. But as soon as we arrived at the coffee shop and had everything out on the table, I realized someone was hacking my social media accounts and website. While trying to get everything safe and locked down, we realized the external hard drive with all the previous budgets wasn’t powering up.

In that moment we had to reassess: what’s most important right now? Securing the accounts I had worked on for years from getting hacked? Finding out how to recover our budget information from the external hard drive? Using the precious time we had already set aside to pick a different date to meet and try the whole process again?

I mentioned that I try to hold the tension of mapping a specific route to reach the desired destination while also being open to detours, reroutes, or the need to adjust plans completely. In moments of chaos like this, when all my best-laid plans seem to be failing, one method I’ve found to be most helpful is to reflect, reassess, and reroute.

Reflecting - Taking the time to reflect on the things that have taken place over the year has proven really helpful. If there are important things you’ve missed out on, take the time to mourn missing out. But don’t let that be the end.

Reassessing - Reflecting is an excellent way for me to understand where I'm at right now. But Reassessing is taking that information and using it to determine what needs to happen next.

Rerouting - The final step is taking all of the information you've been processing and responding by mapping out an updated path for getting there.

In that moment at the coffee shop, with my dreams of The Best TouchDown Ever crashing around my ears, I had a strong impulse to immediately jump into fixing the hard drive. After all, I had been compiling a bunch of information for our budget conversation on that drive. It was the culmination of months of work. Instead of following my impulse, I stopped to reflect on the motivation for why we were wanting to meet in the first place, reassess what is best to focus on at that moment, and rerouted our plans based on what we thought was most wise.

We ended up deciding to make sure our accounts were safe and secure. This was a long process. And this meant that once again our budget and planning conversations were put on the backburner. But because we took the time to get a clear picture of our options, we knew we had made the best choice. Not to mention, with a situation like hacking where time is important, we were thankful we were able to fix everything without any interruptions.

The list of TouchDown catastrophes and chaotic days goes on and on. Life for us, especially on the days we’re planning to be productive, is one big pivot. That’s why making every moment count is so important to me. It’s about knowing what the ultimate aim is and moving towards it. This means, in our home, people will always come first. So if someone is sick, we stop and care for the people who are hurting. We keep rescheduling. We get up and keep trying again.

When my husband and I are working we try to always be available to listen to our children. Obviously there are times when we have to wait (a meeting, working on a tight deadline, etc.) but ultimately, if they want to show us something, we’ll take the time to go look. The result is that there’s a closer bond.

After doing this hundreds of times over and over, it’s easy to become weary. I know what it looks like to give up. I’ve seen numerous examples of people like that in my life. People who gave up on me and people who have given up on what’s ultimately important because it got too hard. And, in the end, their life is left with a big void.

The most important thing at any given moment isn't about what goals we're pursuing, but how we're reacting and responding in the moment. It's how we're learning, growing, and being shaped along the way.

Hope is not controlling the future; it's casting aside the fear of the future. We do this by embracing things outside of our control while being faithful with the things we've been entrusted with. All the while, knowing that whatever comes our way shapes us for our good and the benefit of others.